FAQs
Absolutely! PFS provides shipping services to over 80 countries and territories. You can request a quote for international shipping.
The software offered by PFS is entirely free for all users. This includes seamless integration with various turnkey solutions. As a PFS client, you’ll have access to a dashboard for connecting your e-commerce stores, as well as managing inventory, orders, shipments, and more.
Indeed, PFS allows e-commerce merchants to use their own custom-branded boxes, mailers, and inserts. The only cost involved is for storage. Additionally, PFS provides custom packaging solutions and a complimentary design studio. For more information, please inquire.
Yes, PFS offers a range of packing supplies, including standard-sized plain brown boxes, poly mailers, bubble mailers, tape, dunnage, and shipping labels for all orders. We are exclusive distributors of corrugated shipping boxes and poly mailer bags, offering preferred rates to our clients. For more details, please inquire.
Yes, PFS offers kitting services. Our fulfillment associates are equipped to handle your specific shipping needs for your customers upon approval. For more information, please inquire.
PFS is capable of fulfilling automated EDI-compliant orders and larger wholesale/B2B orders. This includes additional services such as labeling, pre-paid, pallet preparation, freight quotes, and more. For EDI bridging, please contact us.
PFS has secured bulk discounts with major carriers like UPS, USPS, FedEx, and DHL. These discounts cover both domestic and international shipping across various service levels, and the savings are passed on to our clients.
We charge a $3 processing fee per returned order, which covers all items in the return and is applied only when the return arrives at our fulfillment center. While label purchasing for returns through PFS is optional and offered at a discount, you can also choose to buy your own labels or have your customers purchase them. For more details, please inquire.
Shipping costs with PFS are determined based on several factors, including weight, dimensions, destination, and service type. Our quotes are tailored to provide the most accurate rates, considering batchable orders, volume, and other variables.
Yes, PFS offers its Warehouse Management System (WMS) for merchants with warehouses based in the United States.
PFS offers a self-service Growth Plan for merchants who ship fewer than 400 orders per month. For more information, please contact us.
To get a fulfillment quote, simply fill out our form. A fulfillment expert will then contact you to discuss how we can potentially be a great fit for your business.
Request Fulfillment Pricing
Featured Customer
Since we started using PFS FBA Prep, we’ve seen some awesome changes. Not only are things getting delivered faster, but we’re also saving over $2 on each order compared to what we used to pay with our old 3PL. This has been a real game-changer for our growth and profits this year!
Mathew Presario – Co-Founder, Probiome Health Sciences